Data Protection

Below we inform about the collection of personal data when using our website and contacting us. Personal data is all data that is personally assignable to you, e.g. name, address, e-mail addresses, user behavior.

1. Responsible Body and Data Protection Officer 

Responsible body pursuant to Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is
Lasik Germany GmbH
Hohe Bleichen 10
20354 Hamburg
Germany
(for more details please see our imprint)
You can reach our data protection officer Dipl.Ing. Matthias Baumgärtel under
Tel.: 0151 / 721 191 30
datenschutz@lasik-germany.de
or under our postal address with the addition "the Data Protection Officer".

2. Collection and processing of personal data by contact via e-mail, contact mask or telephone

Contacting us is also possible via the specified e-mail address, a contact mask or the telephone number indicated. In this case, your submitted personal data (such as name, e-mail address or telephone number) will be collected and processed to process your request. All information you provide is voluntary. However, the data we request is necessary to process your request. If you do not want to provide us with certain data, we can not process your request. Please note that we only treat adults for medical reasons. We therefore do not accept requests from minors.

We share an appointment management system with the companies and physicians listed below. Thus, if you make an appointment with us, these companies and physicians have access to your personal data.

These are the following companies and physicians:

EuroEyes Deutschland GmbH, Valentinskamp 89-90, 20355 Hamburg,

EuroEyes AugenLaserZentrum City Hamburg GmbH, Valentinskamp 89-90, 20355 Hamburg,

EuroEyes AugenLaserZentrum Berlin GmbH, Bellevuestraße 5, 10785 Berlin,

EuroEyes AugenLaserZentrum Bremen GmbH, Parkallee 301, 28359 Bremen,

EuroEyes AugenLaserZentrum Hannover GmbH, Georgstr. 34, 30159 Hannover,

EuroEyes AugenLaserZentrum Betriebs GmbH, Richard-Wagner-Str. 3, 04109 Leipzig,

EuroEyes alz Augenklinik München GmbH, Bayerstraße 3, 80335 München,

EuroEyes AugenLaserZentrum Stuttgart GmbH, Königstraße 70, 70173 Stuttgart,

Dr. med. Jörg Fischer, Weidenallee 1, 20357 Hamburg.

Once your data is no longer needed for the purpose for which it was processed, it will be deleted or we will restrict processing if legal retention requirements exist.

The legal basis for the processing of the data transmitted in the course of sending an e-mail or a request via the contact mask or a telephone request is Art. 6 para. 1 lit. f GDPR. If the e-mail contact or the use of the contact mask or the telephone request aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

If you provide us with health data in the context of communication with us, this is also voluntary. By providing your health data you consent to the processing of the data for the purpose described above. Legal basis for this collection and further processing is Article 9 (2) lit. a GDPR.

We expressly point out that you can revoke your consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

If your consent is required for further processing, we or any relevant parties will ask for your consent upfront.

 

3. "Online Eye Test" and "Saving Calculator"

If you use our "Online Eye Test" and / or the "Savings Calculator", the answers you have clicked on and / or entered will be transmitted to our server. The execution of the functions is anonymous. However, your IP address, which is also a personal data, is visible. Therefore, your consent for the transmission is necessary. This is voluntary. If you do not give consent before sending your data, the respective function will not be carried out.

The transmitted data will not be stored but deleted immediately after the test. It is solely used for providing you with the result of each function.

The legal basis for the processing of health data based on your consent is Art. 9 (2) lit. a GDPR.

We expressly point out that you can revoke your consent at any time. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent to revocation.

Reference is made to paragraph 2 above for the contact mask that may be provided in connection with the functions.

 

4. Function "Am I suitable?"

If you send us an inquiry "Am I suitable", the spectacle values you have entered will be sent to us. These are health data. Therefore your consent for the transmission is necessary. This is voluntary. If you do not give consent before submitting your data, the data will not be transmitted and you will not receive any response from us.

The transmitted data will be deleted as soon as we have answered you.

The legal basis for the processing of health data based on your consent is Art. 9 (2) lit. a GDPR.

We expressly point out that you can revoke your consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

5. Collection and processing of personal data when visiting our website"

If we rely on commissioned service providers for individual functions of our website or if we wish to use your data for advertising purposes, we will inform you in detail below, also under the following paragraphs, about the respective procedures. In doing so, we also name the specified criteria for the storage duration.

In the merely informative use of the website, we only collect the personal data that your browser transmits to our server. We collect the following data, which is technically necessary for us to show you our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. f GDPR):

- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the specific page
- Access Status / HTTP status code
- Transmitted amount of data
- Website from which the request comes
- Browser
- Browser Plugins
- Operating system and its interface
- Language and version of the browser software
- Screen resolution
- Main processor of your computer
- Graphics processor of your computer

6. Use of cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (here through us) receives certain information. Cookies can not run programs or transmit viruses to your computer. They serve to make the internet offer more user-friendly and effective overall.

a) This website uses the following types of cookies, the scope and operation of which are explained below:
-Transient cookies (please see below b)
-Persistent cookies (please see below c).

b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

This website uses the following transient cookies:

• "cookieconsent_dismissed": indicates that 'Cookie Information OK' has been clicked

• "PHPSESSID": assigns a session ID

c) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.


This website uses the following persistent cookies:

 

Cookie Description Storage duration
_ga Google Analytics 
(see below)
2 years
_gac_UA Google Adwords / Analytics 
(see below)
90 days
_gid Google Universal Analytics 
(see below)
24 hours
cerber_groove Cerber WP Plugin 
to secure the website
1 year

 d) You can configure your browser setting according to your wishes. You can also, for instance,  decline the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all features of this site.

7. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google") to analyse the use of the site. With the statistics we can improve our offer and make it more interesting for you as a user. Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

(2) The IP address transmitted by Google Analytics as part of Google Analytics will not be merged with other data provided by Google.

(3) You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link to download and install: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can be excluded. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will be deleted immediately.

(5) For the exceptional cases in which personal data is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US- Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/ terms / en.html, Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html, and the Privacy Policy: http://www.google.com/intl/en/ policies / privacy.

8. Inclusion of YouTube-Videos

(1) We have included YouTube videos in our online offering, which are stored on http://www.YouTube.com and are directly playable from our website. These are all included in the "extended privacy mode", i.e.. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted. We have no influence on this data transfer.

 

(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data available via the information in paragraph 3 are transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these user profiles, and you must be directed to YouTube to use them.

 

(3) Further information on the purpose and extent of the data collection and its processing by YouTube can be found in the privacy statement there. You'll also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

9. Inclusion of Google Maps

(1) On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.

(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data available via the information in paragraph 3 are transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.

(3) Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the provider's privacy policy. You can also find more information about your rights and privacy settings here: http://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR.

10. Use of Google AdSense

(1) This website uses the online advertising service Google AdSense, which allows you to present advertising tailored to your interests. We are interested in showing you advertisements that may be of interest to you in order to make our website more interesting to you. It collects statistical information about you, which is processed by our advertising partners. These ads can be seen by the "Google ads" reference in the ad.

(2) By visiting our website Google receives the information that you have accessed our website. Google uses a web beacon to set a cookie on your computer. Data will be transmitted, the content of which you may learn about the information provided in paragraph 4. We have no influence on the collected data, nor are we aware of the full extent of the data collection and the duration of storage. Your data will be transmitted to the USA and evaluated there. If you are logged in with your Google account, your data can be assigned directly to it. If you do not want to associate with your Google profile, you'll need to log out. It is possible that these data may be shared with Google's contractors to third parties and government agencies. The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR. This site does not serve third-party ads through Google AdSense.

(3) You can prevent the installation of Google AdSense cookies in various ways: a) by setting your browser software accordingly, in particular, the suppression of third-party cookies will prevent you from receiving any third party advertisements; b) by deactivating interest-based ads on Google via the link http://www.google.com/ads/preferences, which will be deleted if you delete your cookies; c) by deactivating the interest-based advertisements of the providers that are part of the "About Ads" self-regulation campaign via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We point out that in this case you may not be able to use all the features of this offer in full.

(4) For more information on the purpose and scope of the data collection and processing, and for further information on your rights and privacy preferences, please contact: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; Privacy Policy for Advertising: http://www.google.com/intl/en/policies/technologies/ads. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

11. Use of Facebook Retargeting

(1) The Website also uses the remarketing feature "Custom Audiences" of Facebook Inc. ("Facebook"). This allows users of the website to be shown interest-based advertisements ("Facebook Ads") as part of their visit to the social network Facebook or other websites that also use the process. We would like to show you advertisements that are of interest to you in order to make our website more informative to you.

(2) Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no control over the extent and the further use of the data, which are raised by the use of this tool by Facebook and inform you therefore according to our knowledge level: by the integration of Facebook Custom Audiences Facebook receives the information that you have visited the appropriate page of our website, or have clicked on a message from us. If you are registered with a service of Facebook, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a chance that the provider will find out and store your IP address and other identifying features.

(3) The deactivation of the function "Facebook Custom Audiences" is available for logged in users at https://www.facebook.com/settings/?tab=ads#_.

(4) The legal basis for the processing of your data is Art. 6 (1) sentence 1 lit. f GDPR. For more information about data processing through Facebook, please visit https://www.facebook.com/about/privacy.

12. Use of Google Adwords Conversion

(1) We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting to you and to achieve a fair calculation of advertising costs.

(2) These advertising materials are supplied by Google via so-called "ad servers". To do this, we use ad server cookies, which measure certain performance metrics such as ads or user clicks. If you access our website through a Google ad, Google Adwords will store a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. This cookie will typically use the unique cookie ID, number of ad impressions per placement (Frequency), last impression (relevant to post-view conversions), and opt-out information (mark that the user does not) as analysis values more would like to be addressed) saved.

(3) These cookies allow Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not expired, Google and the customer will be able to detect that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we can not identify the users on the basis of this information.

(4) Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no control over the extent and the further use of the data, which are raised by the employment of this tool by Google and inform you therefore according to our knowledge level: By the incorporation of AdWords conversion Google receives the information that you the appropriate part of our Internet appearance or click on an ad from us. If you are registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address.

(5) You can prevent participation in this tracking process in several ways: a) by adjusting your browser software accordingly, in particular, the suppression of third-party cookies will prevent you from receiving any third party advertisements; b) by disabling the cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://www.google.com/settings/ads, this setting be deleted when you delete your cookies; c) by deactivating the interest-based advertisements of the providers that are part of the "About Ads" self-regulation campaign via the link http://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We point out that in this case you may not be able to use all the features of this offer in full.

(6) The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR. For more information about privacy at Google, see http://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats.html. Alternatively, you can visit the Network Advertising Initiative (NAI) web site at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

13. Links to websites of other providers

Our website may contain links to websites of other providers to which this privacy notice does not extend. Insofar as the collection, processing or use of personal data is linked to the use of the websites of other providers, the providers of the respective websites are responsible for the handling of personal data.

14. Social networks

We are present in the following social networks:

a) Facebook
Facebook is a social network operated by Facebook Ireland Limited (Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland). On Facebook, we run a website.
If you use our Facebook page as a logged-in Facebook user, Facebook grants us access to your so-called "public information" on Facebook via a technical interface and to those that you make publicly available or release for the respective application. "Public" in connection with Facebook means that anyone outside of Facebook can see this data. These include your name, profile and cover image, gender, networks, likes, username (Facebook URL), and your user ID (Facebook ID).
Facebook decides according to the Facebook privacy policy, which data is always publicly available and which you can make individually accessible with the help of your privacy settings. Read more on Facebook for details: https://www.facebook.com/about/privacy/your-info#everyoneinfo


b) Twitter
We run a Twitter account. Twitter is a microblogging service operated by the American company Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107).
If you actively use Twitter yourself and publish a tweet, we can also see it if you have made the tweet accessible to everyone or if we "follow" you via Twitter. Also, we can see your details on Twitter as we follow your tweets. For details on processing the data on Twitter and the visibility settings for tweets, please refer to the Twitter Privacy Policy: https://twitter.com/privacy

c) Google+
We have an appearance on the social network Google+. This is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. More information can be found at https://policies.google.com/privacy/update?hl=en.

15. Your rights

If you process personal data, you have the following rights to those responsible, i.e. us, to:

You have the right to request information from us at any time about the personal data stored with us in accordance with Art. 15 GDPR in conjunction with §§ 27, 28, 29, 34 of the Federal Data Protection Act (FDPA). This also applies to the recipients or categories of recipients to whom this data is shared and the purpose of the storage.

In addition, you have the right under the conditions of Art. 16 GDPR in conjunction with §§ 27, 28 FDPA to correction and / or under the conditions of Art. 17 GDPR in conjunction with § 35 FDPA to deletion and / or under the conditions of Art. 18 GDPR in conjunction with §§ 27, 35 FDPA to restriction of processing.

Furthermore, under the conditions of Art. 20 GDPR in conjunction with § 28 FDPA, you can request data transfer at any time. In addition, you may object to the processing pursuant to Art. 21 GDPR in conjunction with §§ 27, 28 FDPA.

You also have the right to complain about our processing of your personal data with the competent data protection supervisory authority. For more information about these rights, please refer to the full text of the GDPR, which is available on the internet at https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=DE is visible, as well as the full text of the FDPA, which you can see under

http://www.gesetze-im-internet.de/FDPA_2018/index.htm

 

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